Question 1

How quickly can you fix my stuck doors?

Accepted Answer

We offer 30-minute response times for emergency calls in the Webster area and surrounding communities. Most stuck door issues can be diagnosed and repaired within 1-2 hours of our arrival. Our technicians arrive fully equipped with common parts and tools, so there's usually no need to wait for parts to be ordered. For more complex issues requiring specialty parts, we provide same-day or next-day solutions.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors are typically caused by several common issues: broken torsion or extension springs (the most common cause), misaligned or bent tracks, worn or broken cables, malfunctioning garage door openers, damaged rollers or hinges, obstructions in the track, or issues with the door's balance. Temperature changes can also cause metal components to contract or expand. Our technicians perform a complete inspection to identify the root cause and provide a lasting solution.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home. We offer flexible financing options with approved credit, including 0% interest plans for qualified buyers. Our carriage-style doors not only enhance curb appeal but also increase home value. During your free estimate, we'll discuss all available financing options and help you find a payment plan that fits your budget.

Question 4

What's included in your 5-year warranty?

Accepted Answer

Our comprehensive 5-year warranty covers all parts and labor on installations and major repairs. This includes springs, cables, rollers, hinges, panels, and opener components. If anything fails due to manufacturing defects or workmanship issues, we'll repair or replace it at no additional cost. We also offer extended warranty options for customers who want even more peace of mind.

Question 5

Do you service all garage door brands?

Accepted Answer

Absolutely! Our certified technicians are trained to work on all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, Raynor, and many more. We also service all opener brands including LiftMaster, Chamberlain, Genie, and Craftsman. No matter what brand you have, we have the expertise and parts to keep it running smoothly.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance for most residential garage doors. During a maintenance visit, we inspect all components, lubricate moving parts, test safety features, adjust spring tension if needed, and identify potential issues before they become costly repairs. Regular maintenance can extend the life of your door by 5-10 years and prevent unexpected breakdowns.

Garage Door Webster

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